REFUNDS AND CANCELLATIONS POLICY
Because of the various issues concerning the recent change in exchange rates between the Australian dollar and the yen, airline tickets and teaching fees, up-front costs for the event organisers are considerable. For this reason, only limited refunds are available in the event of a cancellation. Our refunds policy is as follows:
- Unfortunately no refund will be possible if you choose to cancel your booking yourself after having paid for it.
- In the event that Maruyama Sensei cannot come and teach for some reason we will try to arrange for a suitable replacement event, ideally with an instructor that Maruyama Sensei suggests.
- In the event that Maruyama Sensei is unavailable and an alternative event and no suitable instructor can be arranged, a 100% refund of your seminar fee will be available on request, please contact the seminar organisers to request this.
- We cannot refund any travel or accommodation costs.
- Any refunds must be claimed by October 15th, 2017.